Start an email request
This opens a draft. Review it and press Send in your email app. No request is submitted just by clicking.
Open deletion email ↗Or write directly to support@pklive.click.
Request deletion without signing in
Email support@pklive.click from your registered email address where possible. Use the subject “PK Live account deletion” and include your PK Live ID and a clear request to delete your account and associated personal data. If you no longer have access to that address, explain this so we can arrange proportionate identity verification. Never send a password, OTP or identity document in an initial request.
Delete from the app
Open PK Live → Me → Settings → Account Details → Delete Account permanently. Follow the confirmation and sign-in verification steps. The app checks deletion availability and submits a cleanup request. An accepted request means processing has started; it is not a confirmation that every provider copy is already removed.
What happens to your data
After verification and a manual review of provider media and outstanding obligations, the deletion workflow removes account/profile data and associated private data and media within its scope, including cleanup with relevant providers. Limited transaction, security, abuse, dispute or legally required records may be retained with restricted access for their necessary purpose. Shared records involving other users and provider backup copies may persist as described in the Privacy Policy. Ask support for the status of your request or any applicable retention reason.
What deletion is not
Logging out, uninstalling the app or disabling notifications does not delete your account. Account deletion does not automatically reverse completed transactions or override mandatory legal obligations. We will explain any verification or unresolved requirement relevant to your request.